{"xsrfToken":"206b45a63b0ce484bb7a8df6e6947c816d68318e_lout","branding":{"id":"102","key":"isr","name":"IndiVideo Service Request","portalBaseUrl":"/servicedesk/customer/portal/102"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ec2e9619-c759-49f0-864c-2df44ee81e58/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzgxOWU5YS0wMjBhLTQ5YTQtOGRlOS01OGNiOWZkNWQxMWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVjMmU5NjE5LWM3NTktNDlmMC04NjRjLTJkZjQ0ZWU4MWU1OCI6WyJyZWFkIl19LCJleHAiOjE3NjMzODQ5NTcsIm5iZiI6MTc2MzM4NDM1N30.6IBSteFwlVJqL9tbEe6BQr4aCaIKLRRC3KxUo6iW6jM&client=67819e9a-020a-49a4-8de9-58cb9fd5d11e&mode=fit","logoId":"ec2e9619-c759-49f0-864c-2df44ee81e58","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Individeo Help Center","sharedPortalName":"Individeo Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Individeo Help Center","sharedPortalName":"Individeo Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#141c5d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ad18c0b3-cf35-4b9c-b35b-dc1c5eb1f838/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzgxOWU5YS0wMjBhLTQ5YTQtOGRlOS01OGNiOWZkNWQxMWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFkMThjMGIzLWNmMzUtNGI5Yy1iMzViLWRjMWM1ZWIxZjgzOCI6WyJyZWFkIl19LCJleHAiOjE3NjMzODQ5NTcsIm5iZiI6MTc2MzM4NDM1N30.qfeWeaXfwrTv00NreTeeJM3tcmF0bvJSQRVycCnRJQ4&client=67819e9a-020a-49a4-8de9-58cb9fd5d11e&height=300&mode=fit","bannerMediaApiFileId":"ad18c0b3-cf35-4b9c-b35b-dc1c5eb1f838","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true},"portal":{"id":"102","key":"isr","projectId":11156,"serviceDeskId":102,"name":"IndiVideo Service Request","description":"","portalBaseUrl":"/servicedesk/customer/portal/102","reqTypes":[{"id":"111","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10700,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10700","groups":[103],"key":""},{"id":"177","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10700,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10700","groups":[103],"key":""},{"id":"115","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10707,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10707","groups":[],"key":""},{"id":"112","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10716,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10716","groups":[],"key":""},{"id":"114","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10729,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10729","groups":[],"key":""},{"id":"113","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10721,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10721","groups":[],"key":""},{"id":"116","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10725,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10725","groups":[],"key":""},{"id":"117","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10715,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10715","groups":[],"key":""},{"id":"118","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10719,"iconUrl":"https://bluerush.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10719","groups":[],"key":""}],"reqGroups":[{"id":103,"name":"General"}],"orderMapping":{"103":[177,111]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4f943f35-ece4-3a7d-9b02-b301ed5a414a","appLinkName":"","appLinkUrl":"","spaceKey":"IA","spaceName":"IndiVideo Academy","spaceUrl":"","isServer":false},"labels":[],"projectKey":"ISR","serviceDeskId":102,"kbLinkDomainURLs":["https://bluerush.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":102,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ISR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzgxOWU5YS0wMjBhLTQ5YTQtOGRlOS01OGNiOWZkNWQxMWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMTU2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjMzODU1NTcsIm5iZiI6MTc2MzM4NDM1NywiYW5vbklkIjoiYW5vbi11c2VyIn0.kL4_ySnjGcWW7cqdscyUkL2xiBrmdhumgC4VNlnG_yo","targetCollection":"upload-project-11156","endpointUrl":"https://api.media.atlassian.com","clientId":"67819e9a-020a-49a4-8de9-58cb9fd5d11e","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"kbPage":{"id":2253586857,"title":"Release Notes","url":"https://bluerush.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/2253586857","space":{"key":"IA","name":"IndiVideo Academy","id":2246967300},"serviceDeskIds":[102],"appLinkId":"4f943f35-ece4-3a7d-9b02-b301ed5a414a","idInString":"2253586857","projects":[{"projectId":11156,"serviceDeskId":102,"portalId":102}]}}