Individeo Help Center

Welcome to the Individeo Help Center

To raise a support ticket, please click the Technical Support Link Below.

IndiVideo Academy

 

Get Started

Get started with personalized videos.

After Effects Extension

Everything you need to know about authoring content using BlueRush’s INDIVIDEO Adobe After Effects extension.

 

Testing Procedures

Understand everything about testing your personalized videos

Integration

Deploy and use your videos in websites, CRMs, social networks, etc.

 

Release Notes

Get the release notes for each major INDIVIDEO release.

IndiVideo Portal Guide

Get acquainted with IndiVideo Portal, the central hub for your personalized video management.

Powered by Jira Service Management
{"xsrfToken":"e23840b8c23ad2df948d72b39962b1582f7e9132_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/ec2e9619-c759-49f0-864c-2df44ee81e58/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzgxOWU5YS0wMjBhLTQ5YTQtOGRlOS01OGNiOWZkNWQxMWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVjMmU5NjE5LWM3NTktNDlmMC04NjRjLTJkZjQ0ZWU4MWU1OCI6WyJyZWFkIl19LCJleHAiOjE3NjMwNTQ3MjcsIm5iZiI6MTc2MzA1NDEyN30.WWIzkL8msU8hvoDqwbuhIfz8bHd9odaJQzKM9YfftlQ&client=67819e9a-020a-49a4-8de9-58cb9fd5d11e&mode=fit","logoId":"ec2e9619-c759-49f0-864c-2df44ee81e58","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Individeo Help Center","sharedPortalName":"Individeo Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Individeo Help Center","sharedPortalName":"Individeo Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#141c5d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ad18c0b3-cf35-4b9c-b35b-dc1c5eb1f838/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzgxOWU5YS0wMjBhLTQ5YTQtOGRlOS01OGNiOWZkNWQxMWUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmFkMThjMGIzLWNmMzUtNGI5Yy1iMzViLWRjMWM1ZWIxZjgzOCI6WyJyZWFkIl19LCJleHAiOjE3NjMwNTQ3MjcsIm5iZiI6MTc2MzA1NDEyN30.c67cmXMXWAjfFXsLToc_uz3SQUxiqF_dei0ywmEY868&client=67819e9a-020a-49a4-8de9-58cb9fd5d11e&height=300&mode=fit","bannerMediaApiFileId":"ad18c0b3-cf35-4b9c-b35b-dc1c5eb1f838","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#FFFFFF","topBarTextColor":"#172B4D","hasTopBarBeenSplit":true}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bluerush","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e23840b8c23ad2df948d72b39962b1582f7e9132_lout","baseUrl":"https://bluerush.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://bluerush.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"67819e9a-020a-49a4-8de9-58cb9fd5d11e","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f117e0ee166c421e8937a4895f9d0f93","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://bluerush.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}